Betsy’s numerous years of experience in the ITES Industry, first as an associate and then advanced to a trainer for various companies, gives her the valuable hands-on experience required to head our training team at iQ.

She started her career in a BPO as a Customer Service Representative in Guwahati and then shifted to Gurgaon where she was promoted to a Senior Associate, where she gained valuable experience in the areas of team management and training. She then shifted to Hyderabad where she has been involved in Soft Skills and Voice & Accent training for over three years now.

She has extensive knowledge and training in English Phonetics, Articulation and removing MTI. She makes Accent Neutralization fun, interesting and easy, which is the driving force to ensure her participants receive superlative results.

Betsy works closely with iQ’s Corporate Clients to ensure their needs and expectations are exceeded in whatever training services they desire, from language skills to management skills, for participants from entry level to senior management level.