Despite a highly automated world, there is still a need for companies to employ people to perform repetitive, standardized tasks. Whether those tasks are transaction processing to email support to voice based customer care, it is a challenge for MNCs to recruit and retain workers that will produce quality work at cost-effective wages.
More than just recruitment, iQ is your one-stop-shop to fulfill all your requirements. At iQ the main concern is fulfilling its clients’ needs.
The sectors iQ cater are:
- ITES Companies (International & Domestic)
- IT Companies
- Insurance Companies
The iQ team will sit down with you and carefully understand your requirements. What are you looking for in a candidate? What qualifications do they need to possess? Should they be good at multitasking? Do they need selling skills or customer care skills? Do they need computer knowledge? If troubleshooting, what skill sets are required? iQ will set goals and create a plan for you. Then the team works with you to implement it, one careful step at a time. The next step is to screen the candidates to assess their personality and skill sets. Is the candidate a go-getter, self-motivated, team player, and flexible? The experts in iQ team finds out and then help you decide.
Depending on your parameters, tests would also be conducted to assess grammar, listening comprehension, analytical skills, technical knowledge and/or typing speed of the candidate. But this is not enough; conversational English is a must. Therefore, presentations and discussions are a major part of the screening process.
The expert iQ HR team works for you. The database is searched to find the right match based on qualification, age, background, experience, etc. The database of iQ is built through portals, head hunting, referrals, connections, networking and its own trained candidates.
iQ receives hundreds of prospective candidates walking into its office every day and iQ has accepted the challenge to place all of them.
The entire process undertaken by iQ saves its clients time, money and the frustration of coming up empty handed. Why should you have to screen thousands of people only to come up with a few, or worse, none? Let iQ do the entire screening process for you and give you only thoroughly screened prospects who are sure to be selected in just one final round with you.
This entire process ensures you get just what you need without the hassles. So leave it up to the iQ team to get the job done!
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